Privacy Policy
This policy describes what information Keeping It Kontained collects through this website and how it is used.
Last updated September 2026
1. Information you give us
When you request a consultation, apply to join the team, contact us, subscribe, or create a portal account, we collect the information you submit. That can include your name, email address, phone number, city, project details, investment range, and any photos or videos of your space that you choose to upload.
2. Information collected automatically
Like most websites, ours records basic technical information such as browser type, device type, general location, referring page, and pages viewed. This is used to keep the site working and to understand what content is useful.
3. Transaction information
When you pay for a consultation or a package, our payment processor collects and processes your payment details. We receive confirmation of the transaction, the amount, and limited identifying details such as the last four digits of a card. We do not store full card numbers.
4. Cookies and analytics
We use cookies and similar technology to keep you signed in, remember preferences, and measure site usage. You can control cookies in your browser settings, though some parts of the site may not work correctly without them.
5. How we use information
To respond to inquiries and schedule consultations.
To assess, plan, price, staff, and deliver your project.
To communicate with you about your project, payments, and portal access.
To customize recommendations and improve our services.
To send marketing or newsletter content when you have asked for it.
To keep records required for accounting, tax, and legal compliance.
To share news about events, openings, and offerings where relevant.
6. Third parties we work with
We use trusted providers for website hosting, database and file storage, payment processing, gift card sales, email delivery, and analytics. These providers only receive the information needed to perform their function.
We do not sell your personal information.
7. Retention
We keep project and transaction records for as long as needed to deliver services and meet legal and accounting obligations. Marketing contacts are kept until you unsubscribe. You may ask us to delete information that we are not required to retain.
8. Security
Access to client information is limited to people who need it, accounts are password protected, and payment processing is managed by our payment provider rather than stored by us. No method of transmission or storage can be guaranteed to be completely secure.
9. Your privacy rights
Depending on where you live, you may have the right to request a copy of your information, ask for corrections, ask for deletion, or opt out of marketing. Contact us and we will respond within the time required by applicable law.
10. Children
This website is not intended for children under 13, and we do not knowingly collect information from them.
11. Updates and contact
We may update this policy as our services change. Questions can be sent to hello@keepingitkontained.com or 1-877-KON-TAIN.